Dunning Recovery
Recover revenue from failed payments through structured outreach workflows.
At-Risk Revenue
$78k
Across all dunning records
New
2
Uncontacted
In Progress
3
Active outreach
Recovery Rate
68%
Last 90 days
Status:
Wayne Enterprises
Retry #3·Insufficient Funds
$42,000at risk
Outreach Timeline
Email2026-06-17
Automated dunning email sent
Email2026-06-19
Second dunning email with payment link
Phone Call
Scheduled follow-up call with CFO
Last attempt: 2026-06-20
Cyberdyne Systems
Retry #2·Expired Card
$9,400at risk
Outreach Timeline
Email2026-06-16
Card expiry notification sent
SMS2026-06-17
SMS reminder to update billing
Portal Update
Waiting for customer to update card
Last attempt: 2026-06-18
Oscorp
Retry #1·Bank Rejection
$11,200at risk
Outreach Timeline
Email2026-06-15
Initial failure notification
Last attempt: 2026-06-15
Initech
Retry #1·Insufficient Funds
$6,800at risk
Outreach Timeline
Email2026-06-10
Automated failure notification
Last attempt: 2026-06-10
Northwind Traders
Retry #2·Fraud Decline
$8,200at risk
Outreach Timeline
Email2026-06-06
Fraud alert notification
Phone Call2026-06-07
Spoke with AP team — verifying with bank
Email
Follow-up with alternative payment method
Last attempt: 2026-06-08